FAQS

• If you smell rotten eggs or cabbage, there may be a leak in your propane tank.

• Leave the area immediately.

• Extinguish all smoking materials and open flames.

• Do not touch anything that could create an ignition source and result in flames.

• Locate the propane equipment, and turn off the propane supply.

• Call the fire department or 911, and ensure everyone has left the area.

• Call AV Energy to investigate and repair the leak.

Leak checks test the integrity of both the exterior and interior pipe systems. AV Energy does a leak and pressure test on new customer tanks, whenever a tank goes empty, or any other interruption of service. 

It is a matter of safety and it’s required by law.

By contacting our Sales Department at (620) 225-4994 we can help establish your account with our company. A sales representative will then work with you to choose the correct size and location for the propane tank which would service your home.

Yes. We lease and sell 100 gallon, 250 gallon, 500 gallon, and 1000 gallon propane tanks to our residential and commercial.

If you own your own tank, you have the option to shop around for propane gas. However, you’re also responsible for all tank maintenance and repairs. If you lease your tank, you are not responsible for maintenance and repairs and we will also install a tank monitor on the tank. 

With AV Energy’s new Tank Monitors, monitoring your tank levels has never easier! You’ll have access to real-time readings from the convenience of a smart phone. If you are a will-call customer, using your propane tank gauge number along with some simple math, you can calculate approximately how many gallons of propane your tank contains.

No, the tank remains the property and responsibility of AV Energy. We will maintain and inspect the tank each time we make a propane delivery to you so you never have to worry about it. However; you can, at any time, buy the tank from us for a reasonable price.